If you have multiple furry family members, we'd be glad to provide an individual assessment for each of them. And for households with more than three cohabiting furry pets, we offer a one-time $20 discount coupon that can be applied towards your next month's subscription payment. Simply reach out to our customer service team after completing your subscription to claim the coupon.

We understand the joy and challenges that come with caring for multiple pets, so we're here to support you every step of the way. Let us know if you have any other questions!

Besides 100% customized, PawsLAB's formula are distinguished by their commitment to partnering with reputable international manufacturers. They exclusively use imported raw materials that have passed stringent safety inspections and certifications. Importantly, PawsLAB ensures their formulations adhere to clinically-proven effective dosages, prioritizing both safety and efficacy.

We pick our ingredients very cautiously and eliminate substances that could be sensitive to pets. Still, we would recommend discussing PawsLAB with your vet if your pet has any known diseases, and please reach out to us at care@pawslab.co so we can make any adjustments where required.

The supplier's professional research team conducted extensive research to ensure >85% of fur kids will love Pawslab. We firmly believe that health care products that pets won’t eat are not good health care products. Maybe Pawslab will bring unexpected results to your picky furry child!

Owing to the custom nature of each and every supplement we produce at Pawslab, the effect would be observed with different amounts of time. Dr. Hannah, Pawslab’s head vet, advises that positive results will generally be seen after 90 days of supplementation. Besides our supplement, numerous measures should also be taken for producing the best effect. Talk with our vet after subscription and stay connected with us on your pet’s journey to a comprehensive and longevity life.

Six months.

 If your pet is taking other medications, you can use PawsLAB’s “Ask a vet” service, or consult your vet to ask if the medication can be used together with PawsLAB.

Also, when your vet asks what supplements/medications your pet is taking, you should also include PawsLAB. This can help the vets to evaluate any potential interactions.

Absolutely not. Please ensure your pet's balanced diet first, and then combine it with Pawslab's customized health formula to bring maximum health to your pet.

This is a service that helps you create supplement recipes that meet your pet’s needs. The results of the assessment are based solely on the answers you provide on the assessment. By ordering PawsLAB products, you agree that all information you provide is correct and that no information is withheld. If you would like to create a unique recipe for your pet, please contact us directly.

We currently only provide delivery services in Hong Kong. But don't be discouraged, overseas customers who wish to purchase products should contact us directly!

If there is a major problem with the item, you can choose a refund or replacement.

For example: there is a problem with the product, if you knew about it in advance, you would not buy the product; the product has safety hazards; the product is obviously different from the sample or description.